Privacy Policy

Last Updated: December 2025

EGN Home Care (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, website visitors, and community. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or inquire about our home care services.

By using this site, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide through forms, contact pages, or service inquiries, including:Name

  • Phone number
  • Email address
  • Address or service location
  • Details related to requested services

Non-Personal Information

Automatically collected data when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages viewed and time spent on our site

Cookies and Tracking Technologies

We may use cookies and similar tools to improve website performance and user experience. You can manage cookie settings within your browser.

How We Use Your Information

We use collected information to:

  • Provide and personalize our home care services

  • Respond to inquiries and requests

  • Improve website functionality and user experience

  • Communicate important updates or service information

  • Maintain safety, compliance, and operational effectiveness

We do not sell or rent personal information to third parties.

Sharing of Information

We may share information only under the following circumstances:

  • With authorized team members who need information to provide services

  • With trusted service providers who assist with website hosting, communication tools, or customer support

  • When required by law, regulation, or to comply with legal processes

  • To protect the rights and safety of our clients, staff, and business

All third-party partners are required to maintain strict confidentiality and security standards.

Data Security

We take appropriate measures to safeguard your personal information, including:

  • Secure hosting environments

  • Encrypted transmissions where applicable

  • Access limitations and internal safeguards

Although we strive to protect all information, no data transmission over the internet can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request corrections or updates

  • Request deletion of your information, where applicable

  • Opt out of communication or marketing messages

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or security of any third-party sites. We encourage you to review their policies before providing any information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. The “Last Updated” date will always indicate the latest version.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is used, please contact us:

EGN Home Care
1320 Willow Pass Road Suite 600 Concord CA USA 94520
+1 (866) 434-6466
info@egnhomecare.com